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HERO Loungeroom With Painting

Booking Terms & Conditions

Please refer to the booking terms and conditions for the property you are booking.

Payment

  • Guests will be charged a prepayment of 30% of the total price after reservation and the remaining amount in the 30 days before arrival. Be aware that this is a two-part prepayment – the first instalment can be charged at the time of booking, and for the second instalment refer to the property cancellation policies
  • Guests will be charged 30% of the total price if they cancel after reservation and the total price if they cancel in the 30 days before arrival
  • Payments are welcome via EFT or credit card*

Damage Deposit

  • Guests may be required to pay a damage deposit which is collected by EFT or credit card upon booking
  • The damage deposit will be returned by bank transfer or to the bank account or credit card used when booking within 14 days of check-out

Additional fees

  • Cleaning & linen fees are charged per stay (up to 7-nights)
  • If a reservation exceeds 7 nights, additional cleaning & linen fees will be due and will be advised by the property upon reservation where arrangements will be made for the cleaners to access the property at a suitable time
  • *a 3% credit card processing fee will be charged when paying by credit card
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